Carry out a thorough examination of your mouth, teeth and gums. Explain your treatment options and let you know what can be provided on the NHS or privately. Make sure you know how much your NHS and private treatment will cost. Provide you with a written treatment plan (including costs) if you are receiving a mix of NHS and private care. Display a poster about NHS charges in the waiting room. Discuss with you how often you need to attend (if you have good oral health it's unlikely you will need a check up every six months). Provide a leaflet with information about the practice and the services available.
Your dentist will not:
charge you for missed appointments - but if you continue to miss appointments they may decide not to offer you treatment, or provide NHS treatment for children on condition that their parents or guardians sign up for private treatment.
As a patient, you are advised to:
give your dentist as much notice as possible if you have to cancel or change an appointment, request a written treatment plan, including costs, if you would like one, ask for information on your treatment options and how much it will cost, ask about your oral health and how often you need to go to the dentist, follow your dentist's advice to prevent tooth decay and gum disease, and pay your bill on time.